Yes. We were hacked. A posting went out late last week from a group named “ESO Gold” that had no text and no workable links. It happens. We think it is fixed. Sorry for any inconvenience. And thank you to all who informed us. I just keep on learning, from the millenials. Maybe we have […]
About Ken HaycockKen Haycock is currently Research Professor of Management and Organization at the Marshall School of Business, University of Southern California, where he coordinates graduate programs in Library and Information Management.
Author Archive | Ken Haycock
We have all heard those dreadful terms – information waitress, ancillary staff, auxiliary staff, support staff – used to describe librarians in their service roles. It became evident thirty years ago from much evidence that the service model should be dead in schools. Support and assistance were helpful only insofar as they enabled equal partnerships. […]
There are many reasons for library boards, not the least is perceived protection from City Hall. So few trustees appear to be appointed, however, for their strategic abilities, business acumen and political astuteness. Many CEOs complain that they want strong boards but then strong boards challenge and provoke, not high on anyone’s list. At least […]
If you are wondering about the research on effective libraries (and librarians) as well as the perceptions of administrators and how to deal with their realities, you need go no further than the new MOOC (Massive On-line Open Course), hosted and taught by Wendy Newman of the University of Toronto. You can register for the […]
Ask any beginning class of LIS students how many want to be managers and leaders in the field and you will be delighted if four or five respond affirmatively. This is largely a lack of interest coupled with a notion of managers being inherently evil. Alternately, and in my view even worse, some do not […]
Guest blog by Joseph R. Matthews and Peter Hernon Joe Matthews is library consultant with JRM Consulting Inc. <http://www.joematthews.org/> Peter Hernon is professor emeritus at the Simmons Graduate School of Library and Information Science. Increasingly there are discussions about the relevance of libraries to their communities, parent institution and organization. Planning focuses on that relevance, […]
Outdated collective agreement language that inhibits change was raised as a major problem by a number of administrators at the Future of Libraries symposium recently held in Vancouver. Several participants, however, mentioned that their library systems had managed to negotiate changes to major changes to their collective agreements. The following is a case study […]
If you haven’t seen this video, you should: Our Public Library It is very well done. It is professional, engaging, focused, supportive. For the most part. It states the case for the Toronto Public Library succinctly and forcefully and will no doubt be helpful in rallying support for the City’s library system. In less than […]
During the two day summit last week in Vancouver on the Future of Libraries so many issues emerged, and so many thoughtful responses. I note here some of the issues but guest bloggers will contribute more context and elaboration, even a few answers, over the next few weeks… The future is not what it used […]
Search Our Blog
Subscribe To Our Blog Via Email
- Time for a Time-Out June 10, 2014
- Fee-Based Programs – a New Business Model for Uncertain Times June 3, 2014
- Do We Need Different Revenue Streams? May 27, 2014
- Trends for Libraries May 20, 2014
- What is Your Brand? May 13, 2014
- Why Do Librarians Avoid Management? February 18, 2014
- Is this Racism? June 25, 2013
- How to Close Down Conversations May 8, 2013
- What is your Standard for Customer Service? July 2, 2013
- Top 10 Elite Job Interview Questions May 13, 2013
- Henry Quon: Dear Mr. Haycock, I came across your website th...
- The School Library: Where vs. Who | Open Shelf: […] his 2013 article “School Libraries and...
- Background documents on library transformation | Creston Library Visioning 2020: […] http://kenhaycock.com/blog/ […]...
- Public Library Advocacy: An Evidence-Based Perspective on Sustainable Funding » Public Libraries Online: […] Haycock, “Advocacy and Influence,” K...
- christine: Outsource Middle Management in libraries. Middle m...