As CEOs and HR directors focus more on leadership, leadership potential and leadership development, we might consider some of these questions. Remember that interview questions should rarely be asked simply for curiosity. There are usually expected answers, but less factual information or looking for the “one right answer” than insights to analysis, evaluation and presentation. [...]

How to Close Down Conversations
Knowing library culture, I probably should have known better. Two weeks ago I posted some “thoughtful questions” about library conferences and accountability. Nothing wrong with that. But then I went to a library conference. Went with a dozen or so graduate students to discuss professional socialization and trend-spotting. Invited association leaders to speak to them [...]

What is Wrong with Our Associations? Part II
What do remarkable associations do that others don’t? Well, wouldn’t you know it? There is some research in this area. There are seven measures that are common, stated below with a few comments and observations by me. Commitment to Purpose 1. A Customer Service Culture—“We’re here to serve you.” 2. Alignment of Products and Services [...]

What is Wrong with Our Associations? Part I
Recently I received a message from a colleague: “I’d like to see you write something that encourages a new approach to associations like xxx. I have totally lost interest in being a part of these groups where it seems like everyone continues to whine, complain, and pontificate over the same old stuff while the ground [...]

9 Beliefs of Remarkably Successful People
Jeff Haden makes some very interesting points in his post on the Inc. site. I m not sure that I consider myself “remarkably” successful but I have had and continue to have a very rewarding (on several levels) career and his list resonated with me. Time doesn’t fill me. I fill time. I wish that [...]

What’s Wrong with This Picture?
I just received my copy of Municipal World, a national magazine about municipal affairs. It is a wonderful way to stay current with the issues facing mayors, city councilors and administrators. This month had two articles of specific interest. “Lifelong Learning” was described as “One of the new trends for smart cities is acknowledging their [...]

One Way to Enhance Staff Development
At one time in my career I had a primary responsibility for staff development and training. This was a labour-intensive activity requiring sophisticated design of programs, support and follow-up. We eventually had a senior administrator and five professionals, plus support staff, in the division—a situation far removed from reality in most library systems. Now apply [...]

Is There a Library Ecology
I would like to think that there is a library ecology. Well, let’s talk about the blather. We say there is an information ecology. A library ecology. We are only as strong as each other. We share. We value open access and shared resources. Blah, blah, blah… Then we watched as school libraries closed. No [...]

Community-led Libraries
Thanks to John Pateman, CEO of the Thunder Bay Public Library, for this posting. John is the co-author, with Ken Williment, of the just-published ) Developing Community-Led Public Libraries: Evidence from the UK and Canada (Ashgate, 2013). Everyone working in libraries, and members of the public, know that something is amiss in libraries… Our brand [...]

Interview Questions
There is ample evidence that interviews and reference checks are dismal predictors of success on the job, as they are done so poorly. In spite of human resources being an academic discipline with a strong research-base, managers “intuit” what works and have little or no training from their own HR departments (who often have little [...]
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Top 10 Elite Job Interview Questions
May 13, 2013
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How to Close Down Conversations
May 8, 2013
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What is Wrong with Our Associations? Part II
April 30, 2013
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What is Wrong with Our Associations? Part I
April 24, 2013
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9 Beliefs of Remarkably Successful People
April 16, 2013
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How to Close Down Conversations
May 8, 2013
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Top 10 Elite Job Interview Questions
May 13, 2013
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What’s Wrong with This Picture?
April 10, 2013
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Is There a Library Ecology
March 27, 2013
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What is Wrong with Our Associations? Part II
April 30, 2013
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David Bruce: Thanks - these are fun...and interesting to think ...
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Tara Wong: Although, I have been asked the manhole question i...
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Sue Scott: No 4 (still laughing) ... as a "pencil in a blend...
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Ryan Deschamps: The response to the Goldman Sachs question (I thou...
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Sarah Naumann: Pretending I am in an interview (and unable to loo...






